Shipping & Delivery Policy

1. Processing & Dispatch

Every Clad Beads Craft order is carefully prepared, packed and checked before it leaves our studio.

Orders are generally packed and dispatched within 3–4 working days after order confirmation.

Once your order has been dispatched, tracking information will be shared using the email address provided at checkout.

2. Shipping & Delivery

We work with established courier partners to deliver your order safely to the address provided at checkout.

Applicable shipping charges and free-shipping eligibility are calculated according to your delivery details and shown at checkout.

Delivery timelines may vary depending on the destination, delivery pincode, courier serviceability and circumstances outside our control.

3. Order Tracking

Once your order has been dispatched, tracking details will be shared with you by email.

If you have an account with us, you can also view your order and available delivery details from your Clad Beads Craft account.

Tracking information may take some time to become active after dispatch, depending on the courier partner.

4. Please Check Your Delivery Details

Please make sure your name, delivery address, pincode and phone number are accurate and complete before placing your order.

An incorrect or incomplete address may cause delivery delays or result in a parcel being returned to origin.

If an order is returned because of an incorrect or incomplete address, recipient unavailability, or refusal to accept delivery, re-dispatch may require additional shipping charges.

5. Delivery Delays & Unexpected Circumstances

While we work with our courier partners to ensure your order reaches you safely, delivery timelines can occasionally be affected by circumstances beyond our control, including courier delays, weather, local disruptions, serviceability issues or other unforeseen events.

If your tracking information indicates a delivery issue or your order appears significantly delayed, please contact our customer care team and we will help you with the available next steps.